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Introduction（第1页）

Introdu

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&eisacodeofbehaviorthatdeliionsforsocialbehavitoporaryswithiy，socialclass，roup.ThisFrenchwnifyi（ofadmissioc.）firstappearedinEnglishin1750.

&iquetteenostaspectsofsoteraahoughthetermitselfisnotonlyused.Aruleofetiquettemayreflederlyihiayreflectaperson’sfashionorstatus.Rulesofetiquetteareusuallyuaspectsofetiquettehavebeeimetotime.

Missaboutetiquetteaabound，whichmakesitoclarifyfsthatetiquetteismostlynot:

&idRules:Mafixedallthetimeandtodayaremoreflexiblethaiquetteisof“pressforproperoofguidelinesfthingsineoplefeelfortable.

&hihyorWell-Boreisanormofbehaviorforpeoplefromallfields，everysoidofallages.Everyooenhancehislifebygoodmanners.

AThi:Sometimesitseemsthatyesterday’sstandardshavebeenoutofdate，buttoday’smorecasualapproagsissomethingthatsitsonthesurface.Thebasiciplesofetiquetteremainassolidastheyeverwere.

Sleviolatesthepriiquettemorethansnobbery—which，moreoftenthannot，isjustanotherentiousness.Apersonwhodistainsothersshowshimselfnotassuperiorbutsmall—thekindwho’sanythifulae.

Peoplewhoknowtherulesofetiquettehavelittletrwhattheyseeaocourteousbehavior.Courteouspeopleareempathetic—theyareabletorelateemotionallytothefeelingsofothers.Theylisteolesay.Theyaresciousaboutwhatisgoingonaroundthemaerclearlywhattheysee.Aself-teredpersonmaysay，“Iklyhowyoufeel”

tosomeoraumaticsituationandtheurntodescribehisownexperieiorelikelytosaysomethiknowhowyhtnow，butIderstandyrief（erorsadness）.Andifyouwanttosharewithme，Iwouldliketolisten.”

Aeristicofcourteouspeopleisflexible—theyarewillingtoadjusttheirowotheneedsandfeelingsofothers.Thisdoeseoplearepushoversorhavenmeesymeaandingthatnobodyisperfect，courteouspeoplearen’tsoedabtherightforkpeopleiorder）thattheywouldembarrassorvilifyothersforsimpleviolatioe.Courteouspeoplewouldherperson’smistakesasawithrudewordsorcruelacts.

&eiscrucialbetweeninterpersonalunis.Itissaidtobeapersoernalappearanwardcultivationandquality.Iiquettesideredasakindofart，amethodofuni.Itisaoforapersonandafriendlyprainterpersoionships.Fromtheaspeitting，interpersonalritualsberoughlydividedite，busie，serviceetiquette，socialetiquette，feahermajorbranches.

&eplaysanimportantroleinaly，ithelppeopletodeveloptheirself-cultivatiowilladvanuniprovepeople’sinterpersoionship.Italsopurifytheethosofsotherespectofcollectivity，etiquettecreatetheimage，improvetheatelyahedevelopmentoftheeyandsoefit.Etiquetteisanimportantpartofaunity’sdspiritandamajorattatofgroup’simage.Allthecivilizedpeoplehaveahighstaeaeassignifitpartofgroup’sculture.Meaalsobeseeantsoftwaretoobtaiioherefore，etiquettelearnireimesaualneedofenhaion.

Whenwediscussetiquette，somerelevasarefrequeiohisbook:maeocol，courtesyandritual.

Manners，whicharetheuandardsofsociology，showtheactorthatyouareproper，polite，andcultivated.Theyarelikelawsinthattheycodifyorsetastandardforhumanbehavior，buttheyareunlikelawsinthatthereisnoformalsystemforpunishingviolatiohansocialdisapproval.Theyareakindofnorm.Whatissidered“mannerly”

isgreatlysusceptibletogewithtime，geographicallo，socialstratum，odotherfaaerisprovedbythefactthatlargebookshavebeehesubject，advilydealwithquestionsofmannerlybehavior，andthatschoolshaveexistedforthesolepurposeofteaers.Aladyisatermfrequeodesanwhofollowspropermaermgentlemanisusedasamaleterpart;thoughthesetermsareoftenusedformembersofaparticularsocialclass.

&etellsonewhiaelloodowhenyhbordoesn’t.”

Politeratedasthepracticalappliae.Itisaculturallydefinedphenomenon，andwhatissideredpoliteiurebequiterudeorsimplystraher.

&hepurposeofpoliteomakeallofthepartiesrelaxedandfortablewithoheseculturallydefinedimesmaybemaoinflictshameoedparty.

Protocolistheetiquetteofdiplomadaffairsofstateiionalpoliticswhionlydescribedasasetofiionalcourtesyrules.Thesewell-establishedandtime-honoredruleshavefacilitatednatiooliveandwether.Partofprotocolwhichisbasedontheprinciplesofcivilityhasalwaysbeentheaentofthehierarchidingofallpresent.

Courtesyisthepolitebehaviororapolitepostureorremark.

Aritualisasetofbehaviors，performedmainlyfortheirsymbolicvalue.Itmaybeformulatedbyareligionorbythetraditionsofaunity.Aritualmaybeperformedonspecifis，oratthedisofindividualsorumaybeperformedbyasingleindividual，byagroup，orbytheey;inarbitraryplaplacesespeciallyreservedforit;eitherinpubliprivate，orbeforespecificpeople.Aritualmayberestrictedtoasubsetoftheunity，andmayenableoremphasizethepassagebetweenreligiousorsocialstates.Itusuallyexcludesaswhicharearbitrarilybytheperformers，ordictatedpurelybylogiecessity，etc.