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Ⅷ Business Writing Etiquette（第1页）

Ⅷ.Busiie

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Writingforbusinesspurposesrequirestheadhereidstruispresentinpersonaldenesswritiheformofaletter，proposal，report，orotherdot，isbouaiandards.Thepresentationofabusinessdotisofthegreatimportaisforthisreasonthatauniformstasformosttypesofbusinessdeingfromtheuniformstandardsoftenveysalapetendprofessionalism.Althoughitisusuallyawritingskillthatistaughtiagesofbusiion，itwillremainanecessaryskillthroughoutone’sbusinesscareer.Belowisbusiier，reportandproposaliohelpinwritingforbusiness.

■Busier

&ielyanart.However，wheobusiie，youaresupposedtofolloiatwhere，thelanguageusedshouldbeformal，politea.Youarerequiredtowriteabusierfaninquiry，fixinganappoioaninquiry，forsales，purchase，atsetc.，facoverletterlying，forrefereers，fabusinessproposaletabusiainformatwitheandcourteouslaobestrictlyapplied.Usually，busiersaresowrittea“positiveattitude”

.

■WritingfortheRet

&ersareiveaboutfotheret，writingforthemselvesinstead.Asawriter，youknowwhatisinyourmindandwhatyouiounicate，soyoutakeitfraheretwilltoo.However，iftherethadalreadyuoodwhatyouhaveinyourmind，therewouldowritetheletteratall.Itisreallyuptoyoutouyouwanttosaysothattheretofyourletteruandsitclearly.

■Avon

Usingjargonimproperlyisoheprimarybarrierstobusinessuni.However，aamountonbeusediftheretisapartanization，pany，industryorprofession.Afterall，jargon，whichissimplyspecializedterminology，isofteedbecausethesetermsareusedbythemembersofagrouptouheachother.Thesetermsbewheerfetsthatthereader，notbeingfromthegroup，mayouheprofessionallaionally，whenjargoheretusuallydoesnotalwaysuhattheydidaheythinkthattheyoughttoknow.Hence，becauseoftheuseuage，thereisabreakdownintheuni，whiresultinthemessagebeinglost.

■Usione

Mostbusiersaresimplyhehrasesthatareusedareneverusedinnormalversation，andmanyofthesebusiershaveatowasnotatended.

Mostpeopledon’teveinsteadofusiwords，wheeabusiheyarealwaysusiigwords.Someexamplesofthecausticwordsthatareusedare:fault，blame，inferiey，andplaihepleasantwordsthatbeusedare:please，appreciate，thankyou，agree，ua，servidvalue.

Withemailgrowinginimportanvebusiheproblemofcausticwordshasbeorehy.Atleastwhetehereistimetoreflehowandwhathasbeensaid.However，withemail，thesendbuttonisusuallybefoverwhathasbeehishasresultedinmaandingsaakientiallyprofitableandadvantageousunidrelationships.

Whenlearninghowtowriteabusier，youofirstformthehabitofusingpolitearitingtoyourret.

■MajorPartsofaBusier

&allassociatesarethesame，dependiureoftheasso，thedifferentpartsoftheletterbedraftedvariously.

&urnAddress:Youraddressshouldbelothetht-hahepaper.Nopunas，fullstops）isrequiredintheaddress.Youhatthepleteaddressisgiventoavoidissueswithfuturedence.

&heLetter:Thedateisusefulfaerminingpriorities.Dateisimportaakiioeelyunderyourowiheform“11March2012”

isthed，whichisleastlikelytoleadtoanykindofbiguity.

&le:Thetitleisveryimportahename.AllmaleretsshouldbereferredtoasMr.Iheretisaprofessionalrefix（likeDr.orProf.etc.）thisprefixoebeforethetitle.Forfemalerets，thepreferredtitleisMs.unlessspecificallystipulatedtobeMissorMrs.Womeiveaboutthetitle，sooobeverycautious.

◇AddressoftheRet:Thispartoftheletterbewritteninshort.Sisideaddressisalrovidedinfullaheinsideaddressbegiveninbrief.However，thepostaldthebasicpartsoftheaddressenaccurately.

◇Salutation:Thisaspectoftheletterdiffersgreatlyinacetotheheasso.Ihereaderisae—ohwhomyouhaveinformalchatsaswell，onegiveasalutationlike“DearXYZ”

.Iftheassoisfriendly，butdistantandatasimilarhierarchicallevel，onegiveasalutationlike“DearMrMs.XYZ”

.Iftheassopletelyfherhierarchicallevel，thesalutatioobealongthelied“SirMa’am”

.Incaseythehesalutatioyouusetheelyahoutanymistakes.

◇Body:Hereyouareexpectedtowritethemessageyouwishtoacourteous，eandlahereasoerwritiheexatoftheletter.Notasienceshouldleadtoaandingor.Languageshouldbesudal.Useofunfamiliarwordsshouldbeavoided.Agoodbeginning，shortdesofthepurposeinthebodypartandapregwilleiveuni.

◇g:Youareexpectedtoofferthankstothepersonforanyhelpgiven，throughprofessioerg.Youofftheletterbywriting“Yourssincerely”

whenyouknowthehepersonwhor“Yoursfaithfully”

whenyoudon’tknowtheheret.Ifyouhavewrittenyouraddressihahetopofthepage，ynaturetherighthander.Yourowhetopandyhebottombeatthelefthandersrespectively.

◇Enclosures:Ifyouhaveeatslikeresume，alongwithyourletter，theionitatthebottomofyourletter.Iftherearemorethaats，thenyoushouldmakealistofthematthebottomoftheletter.